We suggest you contact our tech support team first by submitting us an email question in our "Contact Us" page. It's that simple and we will make any and efforts efforts to quickly resolve your issue to your complete satisfaction. For details on our 2 year Warranty Policy, please click on the "Warranty" tab on bottom right of any page on the website.
2 Year Warranty
All products (unless specifically stated otherwise), carry an implied, above industry-standard 2 Year warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. For returns, customer assumes all costs in shipping to us and we assume all costs in shipping product back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested.